End-to-End Chain of Custody
System Loco enabled full transparency from departure to arrival, tracking every handoff across airports, customs, and carriers. This chain-of-custody visibility ensured accountability at every step.
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Use Case
Securing Medtech Shipments
A global Medtech supplier was losing critical devices to damage and loss during air shipments, despite using top freight providers—harming contracts and patient care.
Key Benefits
Loss Detection & Recovery
With real-time alerts triggered by route deviations, delays, and tampering, System Loco allowed the supplier to recover misplaced and diverted shipments—preventing costly losses and missed surgical deadlines.
Condition Monitoring
Many Medtech devices are sensitive to environmental changes. BLE sensors tracked temperature, humidity, and shock events, protecting devices like ventilators, defibrillators, and surgical tools from degradation.
Compliance & Reputation
System Loco’s secure data logs supported faster customs clearance, improved audit readiness, and helped the supplier maintain regulatory compliance across global shipping corridors.
Introduction
Challenge
A global Medtech supplier specializing in life-saving surgical and diagnostic equipment was facing repeated losses during international air shipments. Despite partnering with top-tier freight providers, critical devices were vanishing or arriving damaged—impacting hospital contracts and patient care.
Challenge
Shipping high-value medical equipment internationally is complex. The supplier had limited visibility between airport handoffs, struggled to prove loss events, and couldn’t trace where disruptions occurred. Insurance premiums were spiking, and customer confidence was fading.
The Solution
The company implemented System Loco’s air shipment tracking solution. BLE sensors and tamper-proof trackers were attached to each shipment. Cellular gateways provided live updates during flights, and geofencing was applied to transit hubs to detect anomalies. Environmental tracking ensured sensitive devices remained within optimal handling conditions.
Results & Impact
Within 60 days, shipment loss dropped by 98%. One lost ventilator shipment was intercepted in real-time at a customs checkpoint in Dubai and rerouted successfully. Audit and insurance disputes that previously took weeks were resolved in hours with trusted data logs. The supplier regained customer confidence, secured new international contracts, and negotiated better freight insurance terms—saving over $1.2 million in one year.
Conclusion
By partnering with System Loco, the Medtech supplier transformed a volatile and opaque international supply chain into a secure, intelligent logistics operation—restoring trust where lives depend on every shipment.
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