Use Case
Reducing AOG Downtime with Real-Time Visibility
A global 3PL provider managing pharma and perishable shipments partnered with System Loco to prevent costly asset downtime and improve delivery reliability through real-time visibility, predictive alerts, and data-driven performance monitoring.
Introduction
Challenge
Unplanned aircraft-on-ground (AOG) and asset downtime were costing the logistics provider millions annually in lost productivity, detention fees, and temperature excursion risks. Legacy tracking systems provided limited visibility and delayed updates, leaving dispatchers blind to idle trailers, grounded air-cargo units, and delayed cross-dock transfers.
Challenge
Without predictive monitoring, the operations team struggled to detect equipment issues or location delays until after SLAs were missed—impacting both customer satisfaction and compliance for pharma and cold chain clients. To stay competitive, the provider needed end-to-end visibility across multimodal freight and proactive alerts to minimize downtime events before they escalated.
The Solution
System Loco deployed its multi-sensor IoT trackers and LocoAware device management platform across the customer’s high-value transport network.
This integration gave the logistics team complete operational oversight—from tarmac to terminal—reducing manual check-ins and streamlining communication across carriers and clients.
Results & Impact
By adopting System Loco’s predictive monitoring and analytics, the logistics provider reduced asset downtime by 25 %, improved trailer and container utilization by 30 %, and cut detention fees by 40 %.
Conclusion
For time-critical cold chain shipments, early alerts on temperature and dwell time prevented pharma spoilage events and improved OTIF delivery performance. With real-time visibility and proactive insights, the provider transformed downtime risk into a competitive advantage—enhancing reliability, client trust, and operational efficiency across its global 3PL network.
Contact
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